All items returned and exchanged must be requested and processed 14 days after initial purchase. No returns or exchanges will be accepted after the two week period. To process: we require a proof of purchase (ex: order number, order confirmation email, store receipt), images of the purchased items, and a detailed description of your experience so that we may understand the best way to assist you.

NoseBest only ships in the United States and may take 4-6 business days to arrive, depending on your location.

Place reed sticks into diffuser bottle to absorb the fragrance oil. Do not rotate the reeds. Wash hands thoroughly if you come in contact with the fragrance oil.

Avoid contact with skin, eyes, surfaces, and furnishings. Keep away from fire/heat sources. Keep out of reach of children and animals. Do not consume.